MDI Hospital & Health Centers Launch New Electronic Health Record System

Mount Desert Island Hospital and Health Centers will launch a new electronic health record system on Monday, March 7. The new electronic health record system will replace multiple legacy systems and provide patients with a streamlined and secure way to manage their health and wellness information electronically.

“We’re excited to implement this upgraded system that will offer our community a new, streamlined patient portal and enhanced technology and security,” said Chrissi Maguire, President/CEO of MDI Hospital. “Our entire team has been working diligently to bring this new system online and we are so grateful for their dedication and effort as we reach our go live for this major milestone.”

When the system goes live, patients may notice that a little more time is needed at their first several appointments. “We’re putting in extra hours to make sure everything goes smoothly, but we do expect a few delays as we get our new system up and running,” said Maguire. “We want to thank everyone for their patience in advance as we make this vital technology upgrade.”

During this time, MDI Hospital and Health Centers will have extra personnel on hand to assist with the transition. Once the system is up and running, patients can look forward to faster registration and check-in, a single, easy-to-use patient portal and an easier way to view and pay their bill.

“The new Cerner EHR will have all the information for an individual patient on one platform instead of in three separate applications,” said Dr. David Sugerman, Emergency Department Director. “With this integrated system, emergency department providers will have a much more in-depth database to help make informed decisions and improve patient care.”

The Cerner CommunityWorks platform was selected because it is specifically designed to meet the needs of critical access and community hospitals. With this platform, patient records will be more readily available at all MDI Hospital and Health Center locations. The system will also provide better access to patient record sharing to and from out-of-network providers.

With the installation of Cerner CommunityWorks, hospital and health center patients will have access to a new fully integrated web portal, offering a single source to view lab results, review their most recent trip to the doctor’s office or learn what to expect at an upcoming appointment.

MDI Hospital will be hosting a Community Forum held via Zoom on March 21, 2022, from 1:00-2:00 PM EDT to help answer questions about the new platform. For more information or to register for this virtual event, please email us at events@mdihospital.org.

For more details on the awardees, visit MDI Hospital’s 2023-2024 Annual Report at mdihospital.org.

MDI Hospital

MDI Hospital
10 Wayman Lane
Bar Harbor, ME 04609
207 288-5081

At Mount Desert Island Hospital, we provide comprehensive care for you and your family through our hospital in Bar Harbor and a network of health centers across Mount Desert Island.